There is no minimum order.
Tiverton Bead and Wool Shop postage is charged according to value of your order and we offer free delivery in Mainland UK on orders over a £45.00 as well as Click & Collect at Tiverton Bead and Wool Shop. Please choose your required method at the checkout.
We do still accept and dispatch orders to non-UK addresses, but there are severe delays in Postal Services worldwide and we can NOT guarantee any delivery times.
Customers are responsible for customs, duties, and taxes of destination country.
We aim to dispatch your order within 1-3 business days, providing everything is in stock. Where items are out of stock you will be contacted about the back order. We aim to dispatch backorders within 14 days.
If your items is not in stock we will back order for you, we will always email or telephone you with the option to cancel your order if you would rather not wait.
How do I return an item?
If for whatever reason, you are not happy with your purchase, please return it to us within 14 days of receipt in a new and unused condition, with a note stating your name and order number.
We do not accept returns of any books, patterns or printed material. For hygiene reasons we do not accept returns for earrings and facemasks.
Our returns address is
Tiverton Bead and Wool Hop
5 William Street, Tiverton, Devon EX16 6BJ
We highly recommend that you use a recorded delivery service as we cannot be held responsible for damage or loss of goods in transit.
International Returns: On all international deliveries, any returned items will be refunded. You will be notified as soon as the refund has been processed. If would like an exchange, you will need to place a new order.